If you currently receive care from another agency and would like to bring your current carers to the tappON platform you absolutely can! We are more than happy to assist you and your carers with a transition to tappON. If you decide you would like to use tappON, you may create a free profile and then ask your support team if they would like to sign up, if not don’t worry we have a pool of vetted support workers ready to go.
Getting started on tappON is as simple as filling out your signup form and a team member will get in touch. We want to get to know you as ‘YOU’.
Signup is a breeze and doesn’t require extensive documentation, scheduled meetings or an upfront free – we simply take a small free every time a booking is made.
To get your carers started, get them to head to www.tappon.co and sign up. This will involve them holding a valid ABN, personal insurance, current police check, and submitting two professional references. Depending on which tasks they are looking to provide support workers may have to hold a minimum certificate, for example, personal care work requires a minimum Cert III. If they don’t have these, our team would be more than happy to assist them through this process.
Moving to a new service can seem a bit difficult for both you and your team, but our team is here every step of the way. We want to ensure that everybody involved has a smooth transition, both client and carer – so we will ensure that both you and your support team are ready and set up with all correct documentation.
tappON is designed to be used how you like, whether that’s a one-off booking, ongoing repeating shifts with the same support workers or you’re looking for some backup support in case your current team is unavailable. By scheduling your care through tappON, you will be dealing directly with your team – making it easier to communicate any important information or make last minute adjustments.
Signing up is a simple process. Our friendly team is just a phone call away to help guide you through if you run into any troubled areas. You may call us anytime on 02 9158 6163 or book in a time and one of our team members will call you – https://calendly.com/tappon